Work Front Of House at UNDRCARD Toronto

Every day we can make a difference in someone’s life by creating authentic connections and a ‘corner crew’ atmosphere. By remembering their name, asking how their big presentation went or celebrating their 25th class milestone, we find it’s easier to go round for round in life if you have a solid crew in your corner. Are you that solid crew member? We are seeking positive, service-oriented, energetic and hard-working individuals with a genuine interest in elevating others and a passion for the UNDRCARD brand and community. We are an award winning fitness and lifestyle brand with national growth looking for forward-thinking problem-solvers, with exceptional interpersonal skills, a strong attention to detail and no fear of getting their hands dirty while having a great time!

Responsibilities:

  • The ability to provide sold eye contact, a warm smile and recall a name. Preferably all at the same time.

  • Maintain a positive attitude and take initiative to address questions.

  • Work as a cohesive team with all staff members to ensure efficiency and camaraderie.

  • Assist with the training and coaching of new hires for the front desk staff team.

  • Support in executing sales and marketing initiatives.

  • Assist management in ad hoc studio tasks.

  • Provide social media support.

  • Maintain product knowledge for all studio retail operations and promotions.

  • Maintain the studio aesthetic, atmosphere and culture.

  • Participate in quarterly team meetings.

Requirements:

  • Must have a positive, can-do attitude

  • Must have customer service experience.

  • Must have the ability to prioritize and multi-task within a fast-paced environment.

  • Must be willing to initiate tasks and perform duties without direction.

  • Must have excellent communication skills and be able to work with a wide range of personalities.

  • Must have very good organizational skills and timely response times to emails (24 hours or less).

  • Must have social media experience, preferably with Instagram.

  • Must have the flexibility to work a non-traditional schedule such as early mornings, late evenings, weekends, and holidays.

  • Must be available to work 3 or more 4-hour shifts per week.

  • Mind Body Software experience preferred.

Physical Requirements:

  • Must be able to work in a fast paced environment.

  • Must be able to kneel, bend, reach, climb and stand for a long duration of time.

  • Must be physically able to participate in the fitness classes in order to maintain an authentic familiarity with the studio and clientele.

  • Must be able to use cleaning products and cleaning tools on a regular basis.

Compensation:

  • Hourly wage.

  • Complimentary group fitness classes.

  • Discounts on apparel and equipment.

  • Part of an award-winning, fast-growing, national fitness and lifestyle brand and leadership team.

Apply

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